A few comments by participants
Important things to know before booking a group ride
Learn what our group rides are like
- Watch this 2 minute video or our onboarding instructions for a video overview of what our rides are like.
- See this Marketing Team Case Study for an example of using our group rides for team building.
- See our Daytime Ride and Neon Ride pages for general information. Groups can do either of those options.
Dates and times when group rides are available
If you contact us to book a group for 11+ kayaks, we will ask what day/time you prefer and try our best to accommodate that. If you are booking less than 11 kayaks, we typically recommend that you use our standard Daytime Rides or Neon Rides reservation process unless you want to add some of our group add-ons (see below).
Group ride discounts and other benefits
Group bookings of 11+ kayaks receive a small discount (~5%). We are not able to provide a substantial discount for group bookings because we try to keep our ride costs as low as possible for all of our riders. However, there are other benefits to booking as a group including greater scheduling flexibility, personalized help by our team, and additional add-on options (see below).
How to book a group ride
Please contact us and briefly describe what you are considering. A member of our team will communicate with you by email, phone, or web conference to provide you with a quote and work out details like date/time, add-ons, etc. Once we've worked out the details, we will ask you to sign a brief agreement and provide full payment or a deposit in order to reserve the date/time on our schedule.
Ride duration for group rides
Optional add-ons for group rides
Groups can add the following options when booking their reservation. The cost of add-ons vary depending on the number of kayaks being reserved and other factors. We will explain the pricing for these add-ons when providing you with a quote.
- Extended time on the river: For groups that would like more than the included 1 hour of river time. We typically recommend a 1/2 hour of extended time on the river for large groups.
- SK staff riding along: One or more of our staff can ride along to help your group to navigate the route and to take a few pictures.
- Water bags: Small, waterproof bags for protecting phones, keys, and other valuables.
- Phone cases: Clear, waterproof phone cases with a neck strap for taking pictures while riding.
- Additional services: We can provide other services, as needed, which we can explain if they apply to your situation.
Policies and Terms of Service
Terms used below
- SK: Sunrise Kayaking
- Participant/Rider: Individual who participates in a kayak ride/rental
- Purchaser: Individual who purchases the reservation
Waiver submission is required before arriving
A link to our waiver can be found in the top right corner of this website (sunrisekayaking.com). Riders who are 18+ must submit the waiver for themselves. Riders who are under 18 must have a parent or legal guardian submit the waiver on their behalf.
Age and weight requirements
Clothing, shoes, personal items
Cancellations, rescheduling, late arrivals, no shows
Late returns, lost or damaged equipment, fee payments
If riders do not return by the return time they are provided by our staff, they must call us at (614)943-3411 so we know they are not experiencing an emergency and so we can notify other customers who may be waiting for their equipment. The purchaser of the reservation is responsible to pay $10 per kayak for each 5 minutes the equipment is late. For example, if 4 kayaks are 10min late the fee is 4 x $10 x 2 = $80. If the rental equipment is lost, damaged, or not returned, by the participants, the purchaser of the reservation is responsible to pay $1500 per kayak, $80 per life vest, $60 per paddle, $40 per neon light strand, $40 per neon light battery. The purchaser of the reservation is responsible to pay any fees which are owed, as determined by SK. Purchaser agrees to allow SK to deduct fees from the original payment method provided by the purchaser for the reservation. If the payment is declined, SK will notify the purchaser of the amount owed. The purchaser agrees to pay SK any fees owed within 24 hours of their reservation end time.
Additional Information Q&A
If you have a question that isn't answered below, please contact us.
Can we make a reservation on a day/time not currently listed on your schedule?
If you would like book 10 or fewer kayaks, it is typically not possible for us to add a new date/time because of the time/staffing required. But, we frequently add new dates/times to our calendar. Please subscribe to our newsletter to stay informed when we add new options. If you would like to book 10 or more kayaks, we have a lot more flexibility with scheduling a date/time that you prefer. See our Group Rides page for more information.
Do we need to book a reservation in advance?
Can your kayaks accommodate 1, 2, or 3 riders?
What is the route that your recommend that riders follow? How long is it?
These rides are approximately two miles round trip. Because the rides start and end at the same point on the river, riders can shorten the distance, if they like, by turning around and heading back without paddling the full distance. For a detailed description of our route, see our onboarding instructions.
How do you decide when to cancel rides?
We typically cancel rides if it is likely that there will be dangerous weather or the river flow will be above safe levels. If we cancel a ride, we will attempt to send an email to the reservation purchaser. You can find more details about how we decide to cancel rides and any current ride cancellations on our ride status page.
Do you refund reservations if they are canceled due to the weather?
Yes, we refund 100% of the cost for cancellations due to the weather or river conditions. Refunds are made to the original payment method and are typically posted within 5 business days.
Is there a place nearby where we can buy food and/or bring our own?
Dublin Spring Park (where our rides start/end) is a short (~2 min) walk from the Historic District of Dublin, Ohio which contains about 20 food/restaurant options. For an additional 20 food/restaurant options, you can take a short (~5 min) walk over to the East side of Link Bridge to the Bridge Park district. On the East side of the Link Bridge there is a large sitting area with tables and bathrooms which is a great spot to sit and eat if you want to bring your food.
What if my kayak tips over? What if I can't swim? How deep is the river?
Our kayaks are very stable. Our riders typically only tip their kayaks if they are clowning around and/or not following our instructions. We also supply high quality life jackets. If used properly, the jackets help riders who are not able to swim to stay afloat if they fall in the river. The river depth varies between approximately 3 to 20ft in the sections of the river where we provide rentals. In the shallow areas (3-4ft), riders can simply stand up and walk to the riverbank if they fall in the river. In the deeper areas, riders are typically within 50ft of the riverbank so they can easily paddle to where the river is shallow and get back in their kayak. There is some risk involved with any outdoor activity, like kayaking, but our rides are very safe because of the high quality equipment and detailed instructions we provide.
Do you provide shuttle service?
These rides start and end at the same location. Therefore, shuttle service is not required.
Can we book a reservation for more than 1.5 hours?
- Daytime Rides: Possibly. If there is a time slot available after your reservation, you can book two daytime rides back-to-back and stay on the water during both time periods. However, we typically don't recommend that option for most riders. We find that 1.5 hour reservations with 1 hour on the water is a great amount of time for most people.
- Neon Rides: No, sorry that isn't possible because we required to exit Dublin Springs Park before dark.
Do your rentals include all of the equipment required (ex. life jackets, paddles, etc.)?
Some people in our group want to bring their own kayak? Is that possible?
Yes, our rides start and end at Dublin Springs Park which is a public river access point. Riders are welcome to launch their own kayaks there. Keep in mind, there is no public parking available at the park. The park is only accessible by walking down a long service road (about 400ft) or descending a large wooden staircase (about 100 stairs). Riders will need to use one of those options to carry their kayaks and equipment to and from the river. It's possible, but not easy.