Rentals Questions & Answers

If you have a question that isn't answered below, please contact us.

What are the differences between your "open rentals" and "custom rentals?"

  • Open rentals: This is our most affordable option. We facilitate rentals at popular locations on dates/times that we select based on the weather forecast. The cost is typically $17-$25 per person per hour. Click "Book a Rental" on the top menu to view currently available rentals or subscribe to our newsletter to stay informed about upcoming opportunities.
  • Custom rentals: This is our most flexible option. We facilitate rentals for groups (families, friends, coworkers, youth groups, etc.) at a location, date, and time they select. The cost is typically $17-$25 per person per hour plus a $200-$300 equipment transportation fee. Select a location or contact us to learn more.

​​Do your rentals include all of the equipment required (ex. life jackets, paddles, etc.)?

Yes, in most cases. Please see our equipment page for details.

​Does everyone who uses the kayaks need to submit a waiver?

Yes. We must receive a waiver for each participant BEFORE your rental begins. A link to our waiver can be found in the top right corner of our website ( Participants who are 18+ must submit the waiver for themselves. Participants who are 4-17 must have a parent or legal guardian submit the waiver on their behalf.

What are your requirements for riders, kayaks, and groups? (e.g. age, height, fitness, etc.)

From our waiver... "Each group must have a rider who is at least 18 years old. PARTICIPANTS must be at least 4 years old and in the necessary physical condition to safely participate in the activities. Each kayak must have a rider who is at least 10 years old and able to lift 30lbs. Riders less than 18 years old must remain within the eyesight of a rider in their group who is at least 18 years old. PARTICIPANTS must be willing to help transport rental equipment to/from the water. Each kayak can hold 1-2 riders or 2 riders and a small child weighing less than 50lbs. The maximum weight for riders is listed on our website for each type of ride."

Will participants get wet? What type of shoes and clothing should they wear?

Yes. Participants will get wet. Participants are required to walk in river/lake water up to 2 feet deep in order to enter/exit the kayak. While paddling, the kayaks will likely take on some water and the seat will get wet. Therefore, we recommend that all participants wear appropriate clothing and water socks, sandals, or other feet protection.

Will there be a "guide" that goes along with us?

Our staff members occasionally pop out on the water and ride along with our customers, but our trips/rides typically do not have a staff member who participates or "guides" the group. Our trips/rides are at locations where riders are typically able to navigate without the help of a guide. If you are interested in us providing guide services, please contact us for a quote. The cost is approximately $100/hr.

Should I bring my phone? Will my items get wet?

We recommend participants bring a cell phone along with them for safety and convenience. That way they can call 911 if they have an emergency (which is very unlikely). We highly recommend that all personal items (phone, wallet, etc.) be placed in waterproof cases/bags and strapped in the kayak. You can purchase waterproof cases/bags from us when booking a reservation (if available). Our staff are not able to watch personal items for participants.

​How many kayaks can we rent at one time?

You can rent up to ten tandem kayaks (20 riders and 10 small children maximum) at one time. We can accommodate larger groups if your group is able to split into multiple trips/groups that would launch one after another. Please contact us to discuss options.

​What is your policy for cancellations, late arrivals, or no shows?

Please visit our book a rental page, click on a trip type and date/time, and see the Terms of Service.

​​Can I bring alcohol, marijuana, other drugs, etc.?

No, sorry. Per local regulations and our policies, participants may not bringalcohol, marijuana, or other drugs with our rentals.

​​Can I bring fishing equipment?

No, sorry. We do not permit fishing equipment.

​​Can I bring my dog or other pet?

No, sorry. We are not able to accommodate dogs or other pets on the kayaks. Having a dog ride along on a kayak can be fun for them and you, but it can also add a lot of drama (and even risk) to your trip. We've learned the hard way that dogs often want to jump out of kayaks unexpectedly.  Riders are much more likely to get wet and muddy and have issues on their trip if they bring their pet along.